Refund policy

We're sorry that our product didn't meet your expectations. At Gleamax, we strive for your complete satisfaction with our car care products. If for any reason you are not entirely happy with your purchase, we offer a hassle-free return and refund policy.

1. Eligibility for Returns or Exchange

We accept returns or exchanges for Gleamax products within 7 days of delivery. To be eligible for a return or exchange, your item must have at least 90% of the product remaining in the bottle.

2. How to Initiate a Return or Exchange

To initiate a return or exchange, please contact our customer support team at WhatsApp: 03234131003 or Email: gleamaxcarcare@gmail.com. They will guide you through the process and provide you with a return authorization.

3. Return Shipping

You are responsible for the shipping costs associated with returning the item. We recommend using a trackable shipping service to ensure the safe return of your product.

4. Inspection and Processing

Once we receive your returned item, our team will inspect it to ensure it meets the eligibility criteria mentioned above. If the item is approved, we will process your refund or exchange. Refunds will be issued to the original payment method.

5. Refund Processing Time

Refunds may take up to 3-5 business days to process, depending on your payment provider. We will notify you via email once the refund is processed.

6. Exchanges

If you are requesting an exchange, we will ship the replacement product to you once the return is approved.

7. Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or refund as applicable, and cover the return shipping costs.

8. Contact Us

If you have any questions or concerns about our return and refund policy, please reach out to our customer support team at WhatsApp: 03234131003 or Email: gleamaxcarcare@gmail.com. We are here to assist you.

Thank you for choosing Gleamax. Your satisfaction is our priority, and we are committed to providing you with the best car care products and customer service.